GENERAL WARRANTY

RTECH provides warranty for el. device ARAMAX Vaping Pen as below:

  • For el. devices sold in EU countries RTECH provides warranty against defects in materials and workmanship under normal use for a limited period of 24 months from the date of original retailer purchase by the consumer.
  • For el. devices sold in non EU countries RTECH provides legal warranty against defects in materials and workmanship under normal use for a limited period set by local law.

Original purchasing receipt is required in order to claim a warranty case. 

To obtain warranty service, ask for support from a certified seller or contact us at support@aramaxvape.com and detail the problem.

EXCLUSION AND LIMITATION OF GENERAL WARRANTY

Exclusion: General warranty does not cover:

  • Battery life – RTECH provides battery life warranty for a period of 6 months from the date of original retailer purchase of battery by the consumer. General warranty covers manufacturing defects in materials and workmanship of batteries and recharging batteries under normal use. 
  • Coil life – RTECH provides special limited warranty for use of coil. General warranty for coil cover only manufacturing defects in materials and workmanship under normal use. Coil life depends on frequency and methods of use and types and quality of used liquids.

Limitation: General warranty does not apply to: 

  • damage to device caused by operating outside the permitted use or any violation described under Warnings and Precautions;
  • damage to any device components caused by normal wear and tear; 
  • manual damage, including but not limited to scratches, dents and broken plastic or broken glass; 
  • damage due to high-voltage shock; 
  • breach of below safety instruction

WARNINGS AND PRECAUTIONS

Before using ARAMAX Vaping Pen, read all the instructions carefully. Failure to follow safety instructions could result in injury or damage. Warnings and precautions included here cannot cover all possible conditions and situations that could occur. Caution and care must be exercised when using or maintaining.

  • Do not attempt to repair, disassemble or modify the device by yourself. Seek support from a technical service provider at a seller accredited by RTECH or contact us at support@aramaxvape.com.
  • Do not attempt to combine the device with parts from other brands.
  • Do not drop, crush, bend, deform, puncture, shred, microwave, incinerate, paint or insert foreign objects into the device.

This product is equipped with a lithium-ion battery. Do not pierce, open, disassemble or use it in a humid and/or corrosive environment. Do not put, store or leave your product in or near sources of heat, in direct strong sunlight, in a high-temperature location, in a pressurized container or in a microwave oven. Do not expose it to temperatures over 40° (104 F) or voltages above 5.5V. If battery fluid leaks, avoid contact with skin and eyes. If contact occurs, flush thoroughly with water and seek medical attention immediately. Failure to follow these instructions could cause battery to leak acid, become hot, explode or ignite and cause injury or damage. Do not use faulty cable for charging. Charge the device on time when the battery is at a low level. Charge indoors only and under temperature range 10-25 °C. Do not use a malfunctioning or high-voltage charger (must not be higher than 5.5V). Do not leave charging device unattended. If the device is not used for an extended period, the voltage will go down naturally due to self-discharge. Make sure to charge the battery before use. Keep away from and do not soak in water or any other liquid or strong chemicals. 

CAUTION 

Keep out of reach of children. Not suitable for people with/are: Under age 18, allergic to contents, pregnant, breastfeeding, heart problems, vascular disease, or diabetic. Not recommended for use by young people/non-smokers. Possible adverse effects: headache, dizziness, dryness in the mouth, nose, throat. FOR NICOTINE DELIVERY PER PUFF, CONTRAINDICATIONS, ADDICTIVENESS AND TOXICITY AND INGREDIENT LIST SEE E-LIQUID PACKAGING. 

SAFE RECYCLING

Informal handling of waste of electrical and/or electronic equipment has potential negative effect on the environment and human health as a result of the presence of hazardous substances in electronic products. The crossed-out waste bin symbol indicates this product is an electronic waste and should not be treated as household waste. Instead this product should be separated and disposed through established municipal collection point for recycling of electrical and electronic equipment. For more information about safety environment recycling please contact your local waste disposal service.

SUPPORT

For questions, problems or comments, please contact support@aramaxvape.com.

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